Rail King 0-4-0 Dockside Freight Set User Manual download pdf (Page 16)

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Service&WarrantyInformation

HowtoGetServiceUndertheTermsoftheLimitedOne-YearWarranty

Whenyoususpectanitemisdefective,pleasechecktheoperator'smanualforstandardoperationand

trouble-shootingtechniquesthatmaycorrecttheproblem.Additionalinformationmaybefoundon

theM.T.H.Website.Shouldyoustillrequireservice,followtheinstructionsbelowtoobtain

warrantyservice.

First,e-mail,write,callorfaxaM.T.H.AuthorizedServiceCenter(ASC)inyourareatoobtainRepair

Authorization.YoucanfindthelistofASCsontheM.T.H.Website,www.mth-railking.com.AuthorizedService

Centersarerequiredtomakewarrantyrepairsonitemssoldfromthatstore;allotherrepairsmay--ormaynot

bedoneatthestore'sowndiscretion.IfyoudidnotpurchasetheitemdirectlyfromtheASC,youwillneedto

selectaNationalAuthorizedServiceCenter(NASC).ThesecentersarecompensatedbyM.T.H.toperform

warrantyserviceforanycustomerwhoserepairqualifies forwarrantyservice.AlistofNASCretailerscanbe

locatedontheM.T.H.Websiteorbycalling1-888-640-3700.Shouldthewarrantynolongerapply,youmay

chooseeitheranASCorNASCretailertoserviceyourM.T.H.Product.Areasonableservicefeewillbecharged.

CAUTION:Makesuretheproductispackedinitsoriginalfactorypackagingincludingitsfoamandplastic

wrappingmaterialtopreventdamagetothemerchandise.Thereisnoneedtoreturntheentiresetifonlyoneofthe

componentsisinneedofrepair.

Pleasemakesureyouhavefollowedtheinstructionscarefullybeforereturninganymerchandise

forservice.AuthorizedM.T.H.ServiceCentersareindependentlyownedandoperatedandarenotagentsor

representativesofM.T.H.ElectricTrains.M.T.H.assumesnoresponsibility,financialorotherwise,formaterial

leftintheirpossession,orworkdone,byprivatelyownedM.T.H.AuthorizedServiceCenters.

IfyouneedassistanceatanytimeemailMTHServiceat,

orcall410381-2580.

Seeourwebsiteatorcall1-888-640-3700toidentifyanAuthorizedM.T.H.Train

Merchantnearyou.

M.T.H.productsarewarrantiedforoneyearfromthedateofpurchaseagainstdefectsinmaterialorworkmanship,

excludingwearitemssuchaslightbulbs,pick-uprollers,batteries,smokeunitwicks,andtractiontires.Wewill

repairorreplace(atouroption)thedefectivepartwithoutchargeforthepartsorlabor,iftheitemisreturnedtoan

AuthorizedServiceCenter(ASC)orM.T.H.NationalAuthorizedServiceCenter(NASC)withinoneyear

oftheoriginaldateofpurchase.Thiswarrantydoesnotcoverdamagescausedbyimpropercare,handling,oruse.

Transportationcostsincurredbythecustomerarenotcoveredunderthiswarranty.

Itemssentforrepairmustbeaccompaniedbyareturnauthorizationnumber,adescriptionoftheproblem,and

,whichgivesthedateof

purchase.IfyouaresendingthisproducttoanAuthorizedServiceCenter,contactthatCenterfortheirreturn

authorization.

Thiswarrantygivesyouspecificlegalrights,andyoumayhaveotherrightsthatvaryfromstatetostate.

SpecificquestionsregardingthewarrantymaybeforwardedtoM.T.H.directly.

ServiceDepartment

M.T.H.ElectricTrains

7020ColumbiaGatewayDrive

.ColumbiaMD21046-1532

only

unlessotherwiseinstructedbytheServiceCenter Theshipmentmustbeprepaid

andwerecommendthatitbeinsured.Acoverletterincludingyourname,address,daytimephonenumber,e-

mailaddress(ifavailable),ReturnAuthorizationnumber(ifrequiredbytheservicecenter,acopyofyoursales

receiptandafulldescriptionoftheproblemmustbeincludedtofacilitatetherepairs.Pleaseincludethe

descriptionregardlessofwhetheryoudiscussedtheproblemwithaservicetechnicianwhencontactingthe

ServiceCenterforyourReturnAuthorization.

LimitedOne-YearWarranty

AllM.T.H.productspurchasedfromanAuthorizedM.T.H.TrainMerchantarecoveredbythiswarranty.

acopyoftheoriginalsalesreceiptfromanAuthorizedM.T.H.TrainMerchant

M.T.H.

[email protected]

www.mth-railking.com

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Rail King 0-4-0 Dockside Freight Set User Manual Page 16

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